The intake form is the single entry point for all data requests submitted to the Support Center and FE Data teams.
It exists to make data work faster, fairer, and more reliable by ensuring requests include the information needed to begin work without delay.
Without structured intake, requests often arrive with incomplete details, unclear urgency, or overlapping scope. This leads to duplicate work, inconsistent prioritization, and avoidable back‑and‑forth.
Using a standardized intake form allows us to:
- Prioritize work based on **business impact, urgency, and complexity**
- Reduce **duplicate and overlapping requests**
- Route work to the **right team** the first time
- Set clearer expectations around turnaround
- Increase transparency into request status and ownership
What This Means for Requesters
Submitting a complete intake form helps your request move faster by:
- Reducing follow‑up questions
- Ensuring urgency is evaluated fairly
- Preventing rework or reassignment
The intake form is designed to help work start with the right information from the start.